1.1 There are no accounts, no logins and nothing personalised on this site, which leaves very little to collect. We run no analytics software, no advertising pixels and no visitor-tracking scripts of our own. What remains is the ordinary server log every website has: IP address, timestamp, the page asked for, and the browser and device details your software reports. Those logs are not used to profile you, and personal information is not sold.
2.1 This site is intended for adults of legal gambling age (18 or 19 depending on the province or territory in Canada) only. We do not knowingly collect data from minors, and we do not aim any part of this site at them.
3.1 None of the cookies on this site are ours: we set no analytics, advertising or preference cookies. Our security and content-delivery provider may set essential cookies needed to filter malicious traffic and keep the site available. Nothing in that is advertising, and you can block cookies and still read every page.
4.1 The contact form on this site is switched off and transmits nothing. If you email us at one of the addresses on the Contact page, we hold your message and address for as long as it takes to deal with what you raised. We do not add you to any mailing list.
5.1 When you follow an outbound link to Crown Play Casino or any other operator, you leave this site and that operator's own privacy policy takes over. What those companies collect is outside our control, and we can see nothing of your account, deposits or verification with them.
6.1 The law, with its usual exceptions, lets you ask what we hold about you and seek access, correction or deletion. Your location may also give you rights to object to or restrict processing, to data portability, to withdrawing consent, and to complaining to your privacy regulator. Send the request through the Contact page and it will be dealt with.
7.1 Links to casino operators on this site may carry a referral marker so an operator can credit the visit to us. Your name is not revealed to us, but the law can treat referral markers, click identifiers and IP addresses as personal data, and we would rather be straight about it.
8.1 These pages are written for a Canada audience. To the extent they cover what we do, Canadian federal and provincial privacy law, the EU GDPR and the UK GDPR are the applicable regimes. Not every regime covers every visitor: applicability turns on where we operate and whom we address, not merely on your location at the moment of reading.
9.1 Our host keeps server logs on its normal rotation; we hold nothing beyond it. Once a question is settled we delete the correspondence, unless a legal claim requires us to keep it.
Anything you want to ask about privacy here can be sent via the Contact page.